Jewellery POS software

What it is

A retail till looks up a price. A jewellery counter computes one, from a weight, a purity, today’s rate, a making charge, a wastage percentage, any stone value, a discount and tax — and then subtracts whatever the customer brought in to exchange. Shops in the United States search for jewelry POS software and mean exactly this. The arithmetic has to be right in front of the customer, and it has to be the same arithmetic every member of staff performs.

The problem in a jewellery shop

Billing is where a jewellery business is most exposed, because it is done under pressure.

• The rate moved this morning and the bill book still carries yesterday’s figure in somebody’s head.
• A customer brings an old 18K bangle towards a 22K purchase. Valuing it needs its own purity and the shop’s buying rate, not the selling rate, and the sum is being done on a phone calculator.
• Discount is negotiated at the counter, so the shop cannot tell afterwards how much margin was given away or by whom.
• The internet drops during a wedding-season afternoon and billing stops, or worse, goes back to paper that nobody enters later.

Each of those is survivable on a quiet Tuesday. Together, on the busiest week of the year, they are how a shop ends the month unable to say what it sold, at what margin, and to whom.

How DataJewellers handles it

• Identify the piece in one action. Scan the printed tag with a USB barcode scanner at the counter or with a phone camera on the floor, or type the item code. See tags and scanning.
• Price it from today. Metal rates are fetched daily from FENEGOSIDA and can be overridden by hand, and the piece prices itself from its own net weight and purity rather than from a stored amount.
• Show the parts. Metal value, making, wastage, stone value, discount and VAT appear as separate lines, so the customer sees what she is paying for and the shop sees where its margin came from.
• Take old gold properly. Old-gold intake is weighed and valued at its own purity and credited against the sale, and it enters stock as old gold rather than as saleable inventory.
• Orders and advances. Sales orders for pieces not yet made, with part payments recorded against them, carried through to the final invoice.
• Keep working offline. Sales continue when the connection drops and sync afterwards without issuing the same invoice twice, and an invoice number is never reused. A desktop app is available for counters that would rather not run in a browser.
• Limits that hold. Who may discount, who may cancel and who may edit a customer is a matter of roles and permissions, and every action is in the audit log.

A worked example

A 22K necklace of 24.600 g net, sold with an 18K bangle of 15.300 g taken in exchange. The figures are invented, in whatever currency your shop bills in: a 22K selling rate of 13,000 a gram, making at 900 a gram, wastage at 8%, and a fine-gold buying rate of 14,000 a gram.

Who it is for

Retail counters where more than one person bills, where old gold comes in regularly, and where the queue on a festival afternoon is long enough that ten seconds a bill matters. If you also need the stock, purchase and workshop side behind the counter, that is the wider jewellery ERP, and sales management covers orders, dues and receipts after the bill is issued.

It suits a shop with one counter and a shop with six, in one branch or several, since each branch bills on its own stock and its own numbering while the owner reads both. A business that sells only made-to-order pieces and issues a handful of bills a month will get more out of the stock side than out of the counter.